Welcome to CheMondis for Suppliers

CheMondis for Suppliers

Enjoy the new way of digital distribution of your products. Easily find and onboard new buyers and discover the advantages of processing the order via CheMondis.

Explorer our CheMondis Dashboard for Supplier where all orders and invoices are stored and tracked. Click.

Benefits

01

Marketing reach

Acquire new customers through high online visibility of your product portfolio free of charge

02

Order processing

Reduce your order-to-cash costs and increase order processing through complete and real time customer and order information

03

Trust

Find a portfolio of validated and certified buyers

04

Direct communication

Negotiate order details directly with your customers through our innovative chat feature

05

Document management

Maintain overview of all transactions and related documentation

06

No transaction costs

During the beta and pilot phases, product listing and purchasing will be free of charge

CheMondis for Suppliers

Frequently asked questions

What do I need to register?

To sign up, you need to register basic company data as well as at least one individual user. Later, more individual users can be added under the same company.

First, you register an individual account: name, email and a password (phone number is optional). Then, you register your company: name, address and VAT number. Please note that a company can only be registered once.

What happens after I register?

After registration, CheMondis performs a basic background check on each newly registered company to ensure that CheMondis remains a trusted environment. Therefore, we double-check basic company information with public registers and check for any known compliance issues in the past.

After this basic check is concluded (usually within 1-3 business days) CheMondis will inform you and you will be able to act as supplier on the marketplace.

What happens to my data?

We store your personal and company data on a secure cloud infrastructure based in the European Union, exclusively operated by CheMondis. Company data required to complete transactions (e.g. delivery addresses) are forwarded to the supplier after a purchase is confirmed. For further details, please refer to our Data Protection Policy.

How do I list my products?

Within our Supplier Admin Module, you are able to add and edit any product information at any time. This includes also the activation and deactivation of products on CheMondis.
To list a new product just fill in the mandatory data fields to make it as easy as possibly for the buyer to find your products: CAS number, Substance, Product Name, Manufacturer, Appearance, Country of Shipment, Safety Data Sheet, Technical Data Sheet, Applications, Industry. In order to be able to offer instant deals, prices and availabilities are mandatory.

Who can see my prices and product availabilities?

Only registered and confirmed CheMondis users can see your list prices and availabilities in case you offer an instant deal. Our quote request feature keeps that information locked to you and the buyer you are negotiating with.

Who can see my product information?

Basic product information can be found by every potential buyer who is using the world wide web. Sensitive data such as prices and availabilities (instant deals) are available for registered buyers only.

What is an instant deal?

Our instant deals offer you the opportunity to sell products with your set list prices and availabilities to any buyer on CheMondis. Available products need to be delivered immediately. Delivery costs (CIP) are calculated automatically by CheMondis based on your logistics information.

What is a quote request?

A quote request gives you the opportunity to directly communicate with a buyer of a given product about a tailor-made order. You can negotiate about quantities, prices and the delivery date of a certain product. After agreeing on the relevant details the buyer will convert the request immediately into a confirmed order. All conversations (incl. documents) with the buyer take place in a chat window that remains available for later reference.

Can I provide individual discounts to my best customers?

This is not possible within our instant deal feature. Every CheMondis buyer should have a fully transparent view on prices and availabilities on a product from any supplier. However, if your best customer creates a quote request, you are of course able to make an individual offer.

When should I use instant deals and when quote requests?

If you have any product, especially by-products or overcapacities in stock, you can easily sell them with the CheMondis instant deal feature. If there are products you don’t have in stock or/and if you don’t want to show a transparent list price to the CheMondis buyers, you can offer your products within our quote request process.

Can other CheMondis participants see transaction details?

No. All data on CheMondis, e.g., when receiving an instant deal or negotiating a quote request will be safely stored on our secure CheMondis servers with no access for third parties.

Can I cancel orders?

It is not possible to unilaterally cancel an order. Order changes must be discussed with our CheMondis Customer Service that will work on finding the best solution for both parties.

Can I see my order history?

Yes. On our CheMondis dashboard you have an overview of all previous orders with the possibility to check the order details, upload additional documents (e.g. invoices) and update order status (e.g. payment received).

Is CheMondis my contract partner?

No, CheMondis only acts as a broker. Your contract partner will be the buyer of the product.

Do I need to guarantee availability?

For instant deals you need to guarantee the availability of your offered quantity. CheMondis will update that quantity automatically when an order has been made.
For quote requests it’s your personal choice which delivery date you are agreeing on for the requested product and quantity.

How long is the target lead time?

For instant deals we are asking you to send out the products within up to three business days.
For quote requests it’s your personal choice which delivery date you are agreeing on for the requested product and quantity.

Can I fix a delivery date with my customers?

Quote request: Yes, the customer will request a delivery date in the respective field of the quote request. You can then either confirm it or provide another suggestion that the buyer can agree to or further discuss.
Instant deal: Shipment usually occurs within a few days of ordering as all quantities have to be available in stock. However, the buyer can leave a comment on your order requesting a later delivery. Since this is non-binding, the buyer is asked to use the quote request for orders with delivery dates further in the future.

Which Incoterms are available?

For instant deals the Incoterm is always CIP.
For quote request please use the messaging feature to agree on any incoterm with your buyer.

How does CheMondis handle shipment costs?

Instant deals: Logistic costs are automatically calculated and added to the grand total by CheMondis. The logistic costs are calculated based on the country zone (origin) and the weight class of a product. The Number of zones, the countries belonging to one zone and the weight classes can be changed at any time within the CheMondis Supplier Admin Module.
Quote requests: Please provide an all-in price offer for the customer. Please include any logistics costs in your offer since they won’t be added automatically.

How do I exchange documents with my customers?

Within the order details you are able to upload any document the buyer requests. Of course, you are also able to see the buyer's uploads.

How can my customers pay on CheMondis?

Payment happens directly between buyer and supplier based on the payment information provided on your invoice (usually bank transfer).

Which payment terms can I offer?

The legally binding payment terms are indicated on your invoice. For payment in advance the invoice needs to be provided before shipment.

How do I receive payments?

Payment are made directly between supplier and buyer based on the payment information provided on your invoice (usually bank transfer).

Do I have to pay a transaction fee?

No, CheMondis is free of charge for any functionality, including transaction fees.

How does CheMondis ensure buyer compliance?

While CheMondis cannot assume any responsibility for buyer compliance, we only accept buyers with a verified address and VAT number. Moreover, every company signing up as a buyer on CheMondis is checked against 500+ blacklists including any known trade sanction breaches, AML breaches or terrorism financing cases.

What do I need to prove the compliance of my products?

To ensure high quality standards and regulatory compliance with EU norms, we ask you to provide REACH compliant material safety data sheets for every product listed on CheMondis.
Additionally, further information such as technical data sheets, descriptions, catalogue information and company certificates must be given to have everything a buyer needs to place an order in one place.
Finally, you are also able to upload individual documents related to an order (e.g. the Certificate of Analysis) on the order dashboard.

How does CheMondis ensure data secruity?

We store your personal and company data on a secure cloud infrastructure based in the European Union, exclusively operated by CheMondis. Furthermore, our code follows state-of-the art IT security standards. For details, please refer to our Data Protection Policy.

We are currently in open Pilot-Phase

Good to meet you.

Want to find out more? Get in touch today and speak to David. He’d love to answer any questions you might have.