BACK

CheMondis Helpcenter

How does CheMondis ensure data security?

Open
Close

We store your personal and company data on a secure cloud infrastructure located in the European Union, exclusively operated by CheMondis. Furthermore, our code follows state-of-the art IT security standards. For details, please refer to our Data Protection Policy.

How does CheMondis assure the quality of suppliers?

Open
Close

While CheMondis cannot assume any responsibility for supplier compliance, we only accept suppliers with a verified address and VAT number. Moreover, every company signing up as a buyer on CheMondis is checked against 500+ blacklists including any known trade sanction breaches, AML breaches or terrorism financing cases.

How does CheMondis ensure buyer compliance?

Open
Close

While CheMondis cannot assume any responsibility for buyer compliance, we only accept buyers with a verified address and VAT number. Moreover, every company signing up as a buyer on CheMondis is checked against 500+ blacklists including any known trade sanction breaches, AML breaches or terrorism financing cases.

Are availabilities real-time?

Open
Close

Availabilities are entered by suppliers and represent quantities which are reserved for sales on CheMondis via Instant Deal. The availability is automatically reduced by quantities sold via CheMondis Instant Deal.

How does CheMondis make sure that all listed products are compliant?

Open
Close

To ensure high quality standards and regulatory compliance with EU norms, we ask suppliers to provide REACH compliant material safety data sheets for every product listed on CheMondis. Additionally, further information such as technical data sheets, descriptions, catalogue information and company certificates must be given to have everything a buyer needs to place an order in one place.

How does Chemondis make sure that product Information on the marketplace is accurate?

Open
Close

We have a team of chemical experts who constantly check uploaded products and evaluate the quality of the information provided. If they notice that something is missing or misleading, they will get in touch with the respective supplier and help to improve the information.

Do you still need help?