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CheMondis Helpcenter

How can I register on CheMondis?

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To register, you need to sign up your company as well as at least one individual user. Later, more individual users can be added under the same company.First, you register an individual account with the user’s name, email and a password (phone number is optional). Then, you register your company with the company’s name, address and VAT number. Please note that each company can only be registered once as a buyer and once as a supplier.

Register as Supplier
Register as Buyer
support@chemondis.com

Who can register on CheMondis? What kind of companies?

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CheMondis is a digital marketplace for the chemical industry, starting off in the European market. Therefore, only companies with locations in the EU28 can register at this point. To assure a high quality of all market participants, we verify that each newly registered user/company has a legitimate interest in either supplying or buying chemical products.

Register as Supplier
Register as Buyer

My company wants to buy and sell on CheMondis. Can I register as both?

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Your company can use CheMondis to both buy and sell chemical products. However, to comply with anti-trust law, two separate accounts are required: one buyer account and one seller account. The accounts must be assigned to different people inside your organization. It is not possible to register the same user as both buyer and supplier.

Where do I find my VAT ID?

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Every company registered in Europe has a unique value added tax (VAT) identification number. You can find it on the tax statement, or you can call the tax authorities.

What happens after registration?

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After registration, the CheMondis team personally verifies each newly registered company to ensure that the CheMondis marketplace is a trusted environment with trustable users and companies. We perform a basic background check with the help of public registers and check for any known compliance issues in the past. After the verification process (usually 1-3 business days) CheMondis will inform you and your account will be fully activated to perform transactions on the marketplace.

How can I change my address or my company information?

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It is crucial that your company data is always up to date, so that buying and selling on CheMondis runs smoothly. You can update this information in our administration tool. You can log in to the admin tool here.There are also video tutorials available for both buyers and suppliers on this topic.

Video Tutorial Supplier
Video Tutorial Buyer

What can I do, if I cannot find the product that I am looking for?

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We are working hard to expand our product listings on CheMondis as fast as possible. If you are looking for a product, which is not yet listed on the marketplace, please get in touch with our chemical product management team via support@chemondis.com.  We will do our best to find appropriate alternative suppliers for you and list their products as soon as possible.

support@chemondis.com

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