CheMondis Helpcenter

Top 5 asked questions

How can I register on CheMondis?

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To register, you need to sign up your company as well as at least one individual user. Later, more individual users can be added under the same company.

First, you register an individual account with the user's name, email and a password (phone number is optional). Then, you register your company with the company's name, address and VAT number. Please note that each company can only be registered once as a buyer and once as a supplier.

Register as Supplier
Register as Buyer
support@chemondis.com

Who can register on CheMondis? What kind of companies?

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CheMondis is a digital marketplace for the chemical industry, starting off in the European market. Therefore, only companies with locations in the EU28 can register at this point. To assure a high quality of all market participants, we verify that each newly registered user/company has a legitimate interest in either supplying or buying chemical products.

Register as Supplier
Register as Buyer

My company wants to buy and sell on CheMondis. Can I register as both?

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Your company can use CheMondis to both buy and sell chemical products. However, to comply with anti-trust law, two separate accounts are required: one buyer account and one seller account. The accounts must be assigned to different people inside your organization. It is not possible to register the same user as both buyer and supplier.

Video Tutorial Supplier
Video Tutorial Buyer

What is an Instant Deal?

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An Instant Deal is the direct purchasing option on CheMondis. Product availability, price and available packaging sizes are displayed on the marketplace for potential buyers. This way they can take immediate purchasing decisions. For you as a seller Instant Deals might offer more attractive margins.Shipment should happen as soon as possible as lead time should not exceed 5 business days.
The incoterm for Instant Deal is always CIP.

What is a Quote Request?

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A Quote Request allows an individual negotiation of the incoterm, price and delivery date between you and the buyer. Instead of directly purchasing via Instant Deal, your buyer gets in touch with you via messaging and individually negotiates the purchasing terms. This can also include long-term agreements consisting of multiple shipments.

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